Return & Refund Policy
Thank you for your purchase. We hope you are happy with it. However, if for any reason you are not completely satisfied with your purchase, you can return it to us. See below for more information on our return policy.
RETURNS
To be eligible for a refund, you must return the product within 14 calendar days of purchase. The product must be in the same condition as when you received it and must not be damaged in any way.
RETURN PROCESS
To return an item, please contact customer service to obtain a return address. Once you have received the address, place the item in its original packaging and [attach your proof of purchase].
In some cases, return shipping is free. If you are returning an item and the reason for the return is not due to a levendevaro.com error, the cost of the return shipping will be deducted from your refund.
REFUNDS
After we have received your return and checked the condition of the item, we will process your return or exchange. It takes a minimum of 14 days from the date we receive your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you via email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
- perishable goods
- lingerie
- gift cards
- customized items
- digital products
In the event of defective or damaged products, please contact us using the details below to arrange a refund or exchange.
QUESTIONS
If you have any questions about our return policy, please feel free to contact us via our customer service
NOTE!
If the return is due to the consumer, the consumer will be responsible for the shipping costs. The specific fee will depend on the courier company you choose.
If the items received are damaged or incorrect due to our reasons, the consumer will not be responsible for the shipping costs.